DELIVERY
We are UK based and deliver worldwide.
We aim to process orders within 2 working days. Our standard delivery is
Royal Mail 2nd Class for UK and tracked for International order.
There are options to upgrade at the checkout so that
you can choose which delivery service is right for you.
The postage is calculated by the combined weight of your order items.
Our postage costs are guided by post office charges,
which are set by weight, by size, and destination.
For example:
UK small parcels are one price for up to 2kg for 2nd class post.
For 1st class it is one price up to 1kg, then increases for heavier items.
For International parcels the cost is dependant upon weight in increments of 250grams.
If you have any questions about the delivery method,
or the cost of postage to your address, then please contact us with details of your location
and the product you would like to buy. We will do our best to help.
DIGITAL FILES
Upon purchase of a digital file
you will receive a link to download your digital product(s)
in the thank you page of the checkout.
You will also receive an emailed link that will last for 30 days.
Please ensure you immediately
DOWNLOAD YOUR FILE
onto your device as the link will expire 30 days after purchase.
RETURNS
Contact us within 14 days of delivery
to tell us that you wish to return the item
Once you have contacted us
items must be returned
within 30 days of delivery
We don't accept cancellations but please contact us
if you have any problems with your order
Custom or personalised orders can not be returned
or exchanged unless they arrive damaged or defective.
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Digital purchases are non-refundable.
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Conditions of return
Buyers are responsible for return postage costs.
If the item is not returned in its original condition,
the buyer is responsible for any loss in value.